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LISTENING LOUNGE COUNSELLING

WHAT TO EXPECT

Counselling

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the listening lounge

About counselling

What to expect
Listening Lounge Referral Form

Counselling is a supportive and confidential process where you can explore your thoughts, feelings, and experiences with a trained professional. All of our counsellors are members of the British Association for Counselling and Psychotherapy (BACP), ensuring high standards of professionalism and ethical practice. Counselling can be helpful for a wide range of worries and concerns. In each session, your counsellor will listen without judgment, providing a safe space to express yourself openly. Weekly sessions offer the opportunity to explore your thoughts and feelings in-depth, gain new perspectives and improve your emotional wellbeing.

Counselling is a collaborative process. By actively engaging, you can gain new perspectives, develop practical coping strategies, and make meaningful progress towards your wellbeing. 

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Getting the most out of counselling

To benefit fully from counselling, it can help apply the following:

Be open and honest
Share your thoughts and feelings as openly as you feel comfortable. Your counsellor is there to listen without judgment.
Set goals
Think about what you want to achieve through counselling, whether it’s managing anxiety, improving relationships, or coping with life changes.
Attend regularly
Consistency helps build trust and allows you to explore issues in depth. Weekly sessions provide continuity and a safe space to reflect.
Engage outside session
Reflect on what you discuss during sessions and try out strategies or coping skills in your everyday life.
Give feedback
Let your counsellor know what’s working for you or what you’d like to explore differently.

Counselling is a collaborative process. By actively engaging, you can gain new perspectives, develop practical coping strategies, and make meaningful progress towards your wellbeing.

Counselling is a supportive and confidential process where you can explore your thoughts, feelings, and experiences with a trained professional.

Smiling counselor with short red hair and glasses sitting on a couch, talking to a client.
FAQ

Common questions you may have.

What kind of counselling do you offer?

We offer individual counselling for a variety of emotional and psychological issues, such as anxiety, depression, low self esteem, and stress. All of our counsellors are BACP-registered or BACP-accredited, ensuring high standards of care and professionalism.

Who are your counsellors?

Our counsellors are fully registered with the British Association for Counselling and Psychotherapy (BACP). They are trained professionals with experience in therapeutic approaches, including Person-Centred, Integrative, and Psychodynamic Therapy. For more information about different types of therapy, please visit the BACP website: www.bacp.co.uk.

What does it mean to be BACP registered and accredited?

Being a BACP-registered member means that our counsellors are formally recognised as qualified professionals. BACP accreditation is a mark of quality and professionalism awarded to therapists who meet high standards for training, experience, and ethical practice.

We also have a small number of trainee counsellors who are completing their practical training under supervision. If an appointment is offered with a trainee, we will always be transparent about their status and provide reassurance that they work under professional supervision to ensure safe and effective support.

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Opening times
mon - SAT
10.00am-8.00pm
sun
Closed

An open door when you need to talk.

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Jersey government

'Drop in' - Peer support

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Peer support is a way of supporting people with their mental health through shared lived experience. It brings together people who have faced similar challenges and creates a space where understanding, empathy and hope come from real-life experience rather than clinical expertise.

Peer support does not aim to ‘fix’ people. Instead, it supports individuals to make sense of their experiences and find their own ways forward.

Our team of peer supporter workers draw on their own lived experience of mental health challenges and recovery to offer encouragement, and practical insight. We provide a safe, welcoming space where people can talk, connect, and be supported in ways that feel respectful and empowering.

We believe that lived experience is a form of expertise and that recovery looks different for everyone.

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Advice

Carers Support

The Listening Lounge is working with Focus on Mental Illness, Jersey Eating Disorders Support and Dementia Jersey to offer emotional and practical support.

The service is for anyone aged 18 or over who provides care or support to someone living with mental health difficulties.

  • No cost involved
  • No referral needed, just get in touch.  Dedicated email carersupport@lv.care of call the Listening Lounge on 01534 866793
  • Or contact any of our partners directly

Together we provide:

Individual and group support

Courses, training and education

Social and well-being opportunities

Peer support and shared experiences

Advocacy

Find out more